Privacy Policy

 At AgroConnect, we are committed to protecting your privacy and ensuring a safe and secure online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit and interact with our platform. By using the AgroConnect website or mobile application (collectively referred to as "AgroConnect"), you consent to the data practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to enhance your experience with AgroConnect. The types of information we collect include:

• Personal Information: When you register on AgroConnect, create an account, or make a purchase, we may collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Shipping address (for buyers)

  • Billing information (for payment processing)

  • Profile information (farmer/buyer details, business information)

• Non-Personal Information: We may also collect non-personal information automatically through the use of cookies and other tracking technologies:

  • IP address

  • Device information (browser type, operating system)

  • Location data (for the purpose of displaying relevant products and services)

  • Pages visited and interactions within the site

2. How We Use Your Information

We use the information we collect for several purposes:

• To provide and personalize services: To ensure that AgroConnect meets your needs by offering relevant content and products.

• To process transactions: To complete purchases and communicate with you about your orders or inquiries.

• To improve the website: To optimize the website’s performance and user experience, including enhancing features and addressing technical issues.

• To send promotional messages: With your consent, we may send you newsletters, updates, and offers related to AgroConnect’s services.

• To comply with legal obligations: We may use and disclose your personal information when required by law or to protect our rights and interests.

3. How We Protect Your Information

AgroConnect employs industry-standard security measures to protect the information you provide. These measures include:

• Encryption: Secure encryption for sensitive data such as payment information.

• Access Control: Restricting access to personal data only to those employees or service providers who need it to perform necessary tasks.

• Firewalls and Anti-virus Software: Regularly updating and maintaining firewall and anti-virus software to protect our servers.

Despite these measures, no method of data transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Cookies and Tracking Technologies

AgroConnect uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us recognize you when you return to our website and remember preferences or browsing activity.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some website features may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in the operation of the website, such as:

• Payment processors

• Shipping and delivery services

• Email marketing platforms

• Web analytics and hosting services

These third parties are obligated to protect your information and use it only for the purposes specified by AgroConnect.

Additionally, we may disclose your information if required by law, in response to legal processes, or to protect our rights, property, or safety, or that of others.

6. Your Data Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can request to update or correct your personal information if it is inaccurate or incomplete.

• Deletion: You can request the deletion of your personal data under certain conditions.

• Opt-Out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in emails or contacting us directly.

To exercise these rights, please contact us at [email address].

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by AgroConnect. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

AgroConnect does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with an updated "Effective Date."